Bain & Company, Inc.

Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes.

To ensure efficient capacity planning and follow-the-sun coverage across the globe we are looking to expand Creative Services operations and set up graphic designers team in Bain’s Lisbon office.  

The Department 

Creative Services, part of Bain's global Marketing organization, specializes in providing high-quality presentation design services supporting our consulting teams and practices. Our designers seamlessly integrate design expertise, storytelling techniques, and data visualization skills to create presentations that deliver insights with clarity and impact. 

The Role 

As a Design Manager, your role will require you to work closely with client teams and business partners, using your design expertise and insights to develop high quality design solutions that effectively communicate the client's message and objectives. 

You will act as subject matter expert who can develop workplans to accomplish priorities while transforming high level goals into actionable pieces of work. 

In this role, you will manage a team of designers and be expected to provide guidance and direction to help them understand and deliver on the client's requirements and expectations. You will be responsible for fostering the professional growth of your team, providing feedback and coaching to help them develop their skills and advance their careers. Your leadership and management skills will be critical in building a positive and collaborative team environment that encourages creativity, innovation, and continuous learning. 

Responsibilities 

• Expert integrated designer, setting clear expectations with client teams, business partners and design teams on scope, resources, time. Demonstrating comprehensive knowledge of one's own work and team's work, supporting team on prioritized key tasks and effectively meeting evolving business objectives. 
• Act as design and project lead on enhanced client experience projects and oversee the work of designers on the team to ensure project objectives are met. 
• Thought partner for client teams and business partners to transform insights and ideas into clear, engaging, world-class visual communications 
• Manage and mentor a team of designers to deliver design solutions for Bain client teams and business partners, advise team and stakeholders on project and work, effectively explain strategic implications. 
• Track team performance, including adherence to Creative Services KPIs, service levels, Bain Operating Principles. Independently analyze information to distil key insights and make recommendations for improvement 
• Encourage effective team collaboration to achieve team priorities by continuously sharing learnings and best practices with all team members. Add value to the department by acting as advisor for important issues and initiatives.
• Coach and guide individual performance and growth through timely feedback, project debriefs, and regular professional development check-ins. Role model behaviour that promotes wellbeing in others, sharing knowledge and expertise across team members.

Knowledge, Skills and Abilities 

• Lead and execute design projects, oversee and manage customer expectations, and define project objectives/goals clearly 
• Deliver and hold the team accountable to design work that demonstrates a thorough concern for all the areas involved, no matter how small 
• Anticipate, develop, and communicate desired outcomes to team and relevant stakeholders, break high-level goals into actions, and guide designers in achieving their assigned work through use of team collaboration tools and timely feedback 
• Ability to lead and empower multiple design teams to deliver on-time projects and results with a customer-centric mindset 
• Own individual work and lead collaborative design projects across a designer team to deliver high-quality results, taking time to mentor more junior designers in areas of professional development 

Requirements 

• Demonstrated track record as a designer within a corporate environment and supported by a diverse portfolio that encompasses business presentations and visual communications, designed for both print and digital mediums, with a focus on data analysis and compelling storytelling. 
• Exceptional people leader (minimum 2 years of experience in people management)
• Outstanding team organization, prioritization, time and project management skills
• Excellent communication, negotiation and conflict resolution skills
• Expert knowledge in Microsoft Office and Adobe Creative Suite 
• Fluency in written and spoken English 
• Bachelor’s degree or an equivalent combination of education, training and experience

WHAT MAKES US A GREAT PLACE TO WORK:

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked #1 on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 13 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally.  We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.