Bain & Company, Inc.

Bain & Company is recognized as one of the top international management consultancy firms. We assist major corporations worldwide with strategy formulation, acquisitions, organizational design and performance improvement. In 2015, Bain & Company opened the Global Business Services (GBS) Center in Warsaw, in order to provide the best-in-class internal support, efficiently and professionally, to both leadership and consulting teams in Bain offices across Europe, the Middle East and Africa.

THE ROLE

The Manager, Accounts Payable and Travel & Expense is viewed as a specialized area expert with deep functional/technical knowledge in both disciplines. They oversee the accurate and effective processing of invoices and expenses, aligning with company policies and best practices. The Manager provides leadership and guidance to a team of professionals, ensuring high-quality and timely results. They collaborate with other departments and stakeholders to drive process improvements, mitigate risks, and make strategic recommendations for optimal efficiency. The Manager actively monitors key performance metrics, implements control measures, and fosters a culture of accountability and collaboration within the Accounts Payable and Travel & Expense team.

Description & Requirements:

Accounts Payable

• Oversee the end-to-end processing of invoices and payments, ensuring accurate recording and compliance with departmental policies and procedures
• Provide leadership, guidance, and training to the Accounts Payable team, setting performance targets and fostering a cohesive and productive work environment
• Collaborate with cross-functional teams to develop and implement process improvements, streamlining operations and enhancing efficiency
• Ensure timely and accurate resolution of escalated issues, proactively identifying and addressing challenges to minimize impact on operations
• Monitor and analyse key performance metrics, providing regular reports and insights to senior management to support informed decision-making and drive departmental success
• Manage payment rejections and place corrective action.
• Review AP open items and place timely solutions. 

Travel & Expense

• Provide daily direction, communication, and coaching to the T&E tam team, ensuring timely completion of audit steps, documentation, and controls.
• Conduct new hire support, provide regular performance feedback, and discuss professional development in one-on-one meetings.
• Oversee correspondence, identify unusual trends, build strong relationships with key partners, and review outstanding employee credits and duplicate expenses.
• Respond to escalated inquiries, oversee expense review for internal/external audit requests, and perform other duties as requested.
• Resolve system issues with Global Financial Systems Support and identify ways to improve customer experience through system enhancements and new technology.

Requirements:

• Master’s degree in economics, business or finance & accounting related field
• 8-10 years of experience in a BPO/SSC/GBS environment supporting financial processes as well as Team Management experience
• Extensive knowledge on  AP and/or TE  processes
• Knowledge of ERP systems, preferably SAP 4/HANA 
• Fluent English (at least C1), proficiency in other EMEA languages will be a plus
• Good accounting knowledge and ability to learn about accounting and Tax rules in supported market 
• Exceptional time management and attention to detail
• High level of proficiency in Microsoft Office 
• Excellent interpersonal and communication skills
• Experience in Project Management and /or Change Management will be an asset

We offer:

• Comprehensive onboarding and trainings – we are a CIMA certified employer, we support those employees interested in obtaining CIMA certification
• A very friendly working environment
• Hybrid work (40% time work in office, 60% time work from home)
• Daily work with English and/or other foreign languages
• Beautiful office in Warsaw city center (al. Jana Chrystiana Szucha) with fully stocked office cafeteria
• Very abundant benefit package: private medical care & dental care, multisport card, yoga classes, life insurance, employee referral program, technology & ergonomics allowance, video game room, leisure zone.
• Integration activities, lunches, dinners and Offsite trips

WHAT MAKES US A GREAT PLACE TO WORK: 

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity, and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 15 years. We believe that diversity, inclusion, and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities, and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor, and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ, and parents.