Bain & Company, Inc.

WHO YOU’LL WORK WITH

You’ll join Bain’s Global Safety & Security team, part of our Global Risk organization. Consistent with Bain’s core values, the mission of this team is to enable our teams to work as safely as possible. The team supports employee safety, travel risk awareness, incident coordination, crisis response preparedness, and security-related communications across the firm. In this role, you’ll work closely with regional and global colleagues to help keep important processes, systems, training, and communications running smoothly. This role is based in Johannesburg. You will report to the Senior Director, Global Safety and Security. 

WHERE YOU’LL FIT WITHIN THE TEAM

As the Specialist EMEA, Global Safety & Security, you’ll provide essential coordination and operational support across a range of safety and security activities. You’ll assist the EMEA team respond to security and safety incidents, which could be global in nature. You will also assist in the development of AI tools that will assist the GSS team in making important information available to the greater Bain population, assist in the development of trainings and develop incident and case management tools. This role is ideal for someone who is technology minded, highly organized, service-oriented, discreet, and comfortable working across multiple priorities in a fast-paced environment. The role is an individual contributor position and does not include people management responsibilities. 

WHAT YOU’LL DO

Support the day-to-day coordination of Global Safety & Security activities, with a focus on accuracy, responsiveness, and operational reliability. Key responsibilities include:

•    Coordinate safety and security training sessions, awareness activities, and related communications for employees 

•    Assist with incident response coordination by supporting documentation, internal communication, follow-up actions, and process administration 

•    Help organize incident response exercises, drills, and after-action materials to strengthen team preparedness 

•    Support crisis communication activities, including drafting, formatting, distributing, and tracking key messages and materials 

•    Partner with colleagues across offices and functions to help implement safety and security initiatives effectively 

•    Identify opportunities to improve coordination processes, documentation quality, and workflow efficiency 

•    Use digital and AI-enabled tools responsibly to organize information, streamline administrative work, improve reporting, and support the preparation of training and communication materials 

ABOUT YOU

You bring strong coordination skills, sound judgment, and a calm, professional approach to sensitive work. You are detail-oriented, collaborative, and comfortable supporting a global team across different time zones.

Required qualifications:

•    Bachelor’s degree or an equivalent combination of education, training, and relevant experience 

•    4-6 years of relevant experience in coordination, operations, administration, safety, security, crisis support, or a related environment 

•    Familiarity with AI tools or other productivity technologies that can help improve coordination, reporting, document preparation, or knowledge management in a secure and responsible way

•    Excellent organizational skills and strong attention to detail 

•    Ability to manage confidential and sensitive information with discretion and professionalism 

•    Strong written and verbal communication skills in English 

•    Ability to manage multiple tasks, work to deadlines, and adapt to changing priorities 

•    Service-oriented mindset and ability to work effectively with colleagues across locations and time zones 

•    Working knowledge of Microsoft Office and comfort learning new systems and digital tools 

•    Exposure to global safety, security, incident management, travel risk, business continuity, or crisis communications processes 

•    Experience maintaining trackers, records, or operational databases 

•    Professional security certification such as ASIS CPP, PSP, or PCI, demonstrating expertise in security management, physical security, or investigations is considered a plus