Bain & Company, Inc.

 Company Profile

Bain & Company is the management consulting firm that the world’s business leaders come to when they want results. Bain advises clients on strategy, operations, information technology, organization, private equity, digital transformation and strategy, and mergers and acquisition, developing practical insights that clients act on and transferring skills that make change stick. The firm aligns its incentives with clients by linking its fees to their results. Bain clients have outperformed the stock market 4 to 1. Founded in 1973, Bain has offices in various countries, and its deep expertise and client roster cross every industry and economic sector.

The firm established several functions in the Indian market early 2000s and its remit across functions has expanded over time. Since 2019, these functions have become part of Global Business Services (GBS). Global Business Services (GBS) is a network of five interconnected business-function hubs across India, Poland, Malaysia, Mexico and Portugal, serving Bain globally to run our business, support other functions, and help drive innovation internally. We are over 1000 business professionals – serving functions in operations, HR, finance, legal, tech, marketing, research, and data analytics – who support our offices globally.  Our mantra of “shared innovation, seamless execution,” underpinned by a passion for results, teamwork, and creativity, helps Bain stay at the top of our game operationally.

Job Summary

This position is part of an agile team and  test the software applications developed by that team. It includes planing and conducting the testing and then reporting the test results. This position is expected to understand and perform different types of testing including: manual, exploratory, automated regression, and performance testing. This role also participates in broader QA initiatives under the guidance of the QA leader.

Principal Accountabilities and % of time

Requirement understanding (20%)

• Understand functional and non-functional requirements and the business context for which the application is being developed. Participate in meetings and calls pertaining to requirements and clarification of requirement issues.
• Provide input into acceptance criteria to clarify the user story before work begins.

Test planning,   design, execution  and defect management(60%)

• Design and document test scenarios, manual test cases for the functional and non-functional requirements.
• Write, maintain, and execute automated UI test scripts, with assistance.
• Maintain a suite of manual and automated regression test cases, ensuring that test cases found missing during internal and external testing are incorporated into this suite. Keep the regression suite updated for all changes in requirement
• Execute the test cases and prepare test logs.
• Conduct performance testing to ensure that the application conforms to the defined performance specifications. Interpret the outcome of the testing and escalate any issues in the performance of the application.
• Report any defect found during the execution using the project's defined defect management tool.
• Troubleshoot bugs to identify ultimate root cause and then document findings in bug tracking software. Also clearly understand the impacted areas due to resolution suggested/provided by the development team.
• Work with the team to ensure bugs found in testing are resolved and retested. Update the status accordingly.

Team Collaboration (20%)

• Provide input into application test strategy, including amount of manual, exploratory, and automated tests, working with both QA leadership and scrum team
• Raise concerns, roadblocks, and impediments to scrum team and management in a timely manner
• Participates fully in all scrum ceremonies, including sprint reviews
• Help scrum team ensure sprint goal is met, including activities outside QA function when requested
• Support application deployment as necessary
• Take ownership

Knowledge, Skills, and Abilities

• Good understanding of basic testing concepts
• Should be able to write functional automated test scripts
• Knowledge of any of the programming language like Java, JavaScript, Python, C#  with a test automation tool
• Working knowledge of test management tool
• Strong written and verbal communication skills
• Ability to establish trusted partnerships with product heads, and executive level stakeholders
• Comfort with agile operating models            
• Attention to detail and aptitude for analytical problem resolution
• Strong critical thinking skills
• Demonstrated interest in and aptitude for technology
• Ability to work independently and with teams

Experience and Education

• 3-4 yrs. of relevant experience
• Bachelor’s or equivalent degree
• Hands on experience in software testing
• Experience in test case writing, test execution, analysis and reporting
• Involved in various phases of SDLC and STLC
• Individual Contributor role