Bain & Company, Inc.

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU’LL WORK WITH

As the Product Owner, you’ll join our growing team, reporting to the Senior Manager Commercial Operations, in a key contributor role designed to support the Salesforce platform evolution as it serves the Bain frontline partners and servant leaders in their commercial processes globally.

WHAT YOU’LL DO 

As a Product Owner, you will leverage your business and domain expertise to identify opportunities for the platform to address emerging business needs and solve problems while providing guidance and direction to the product analysts on your team. You’ll be an important member of the Commercial Operations team engaged with various platform owners and business groups, collaborating with them to enable a cohesive solution that meets the needs of our end users. You’ll be on point for effective communication with a varied set of stakeholders across a wide range of commercial operations topics.

Be the primary collaborator with the Commercial Operations Product Manager to improve and enhance the CRM platform – 50%

Work closely with users, stakeholders, and the broader CRM team to design, develop, and launch new features and functionality - 50%

ABOUT YOU

Required:

• Understand Customer Relationship Management Product evolution and its typical needs in a Lead to Cash process  
• Exposure to multiple Salesforce Sales Cloud implementations, if from a consulting background. 
• Applicants must have strong analytical, communication and problem-solving capabilities, with demonstrated ability to envision the functional solution 

• Be able to disposition triaged issues logged by stakeholders and support staff, in collaboration with the solution architect, and create a backlog for the development team
• Proven ability to operate in a dynamic and deadline-driven environment.

Preferred:

• Salesforce System Administrator Certification 
• Salesforce Sales Cloud Certification

U.S. Compensation Information

Compensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service and Bain’s best in class benefits package (details listed below).

Some local governments in the United States require a good-faith, reasonable salary range be included in job postings for open roles. The estimated annualized compensation for this role is as follows: 

• In Chicago, IL, the good-faith, reasonable annualized full-time base salary range for this role is between $119,000-143,000; placement within this range will vary based on several factors including, but not limited to, experience, education, licensure/certifications, training and skill level
• In Boston, MA, the good-faith, reasonable annualized full-time base salary range for this role is between $124,000-149,500; placement within this range will vary based on several factors including, but not limited to experience, education, licensure/certifications, training and skill level

• For all other locations, the good-faith, reasonable annualized full-time salary range for this role is commensurate with competitive geographic market rates for this role and will vary based on several factors including, but not limited to experience, education, licensure/certifications, training and skill level

• Annual discretionary performance bonus 

• This role may also be eligible for other elements of discretionary compensation

• 4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date

Bain & Company's comprehensive benefits and wellness program is designed to help employees achieve personal independence, protection and stability in the areas most important to you and your family.

• Bain pays 100% individual employee premiums for medical, dental and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheck

• Generous paid time off, including parental leave, sick leave and paid holidays

• Fully vested 401(k) company contribution

• Paid Life and Long-Term Disability insurance

• Annual fitness reimbursements

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.