Bain & Company, Inc.

Applications must be submitted in English

WHAT MAKES US A GREAT PLACE TO WORK
We are proud to be consistently recognized as one of the world’s best places to work, a champion of diversity, and a model of social responsibility. We’re currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a top-four spot for the last 13 years. We believe that diversity, inclusion, and collaboration are key to building extraordinary teams. We hire exceptional people and create an environment where you can thrive both professionally and personally. We’ve been recognized by Fortune, Vault, Mogul, Working Mother, Glassdoor, and the Human Rights Campaign for our commitment to diversity and inclusion, women, LGBTQ, and parents.

WHO YOU’LL WORK WITH
As a member of Bain’s AI, Insights & Solutions (AIS) team, you’ll work alongside a talented, cross-functional group of Data Engineers, Data Scientists, Machine Learning Engineers, and Consultants. Together, we design and implement robust, scalable solutions that address our clients' most pressing data challenges across diverse industries.

WHERE YOU’LL FIT WITHIN THE TEAM
As the PM&Innovation Lead, you will play a critical role in identifying, developing, and launching physical and digital products, services, or experiences that deliver measurable business and user value. This position requires deep expertise in Design Thinking (plan and execute insight-driven discovery, ideate innovative solutions, and craft compelling value propositions) and desirable digital product management capabilities. You’ll work cross-functionally with business stakeholders, consultants, designers, engineers, and customers to spark new ideas and turn them into reality.

WHAT YOU’LL DO

Design Thinking & Innovation (Mandatory):

• Lead and facilitate discovery, ethnographic research, customer insights gathering, and journey mapping to uncover unmet user needs.

• Synthesize insights into clear opportunity areas and customer-centric problem statements, creating powerful storytelling.

• Develop and test value propositions using qualitative and quantitative data.

• Plan and facilitate ideation sessions, applying a range of brainstorming and creative problem-solving techniques.

• Develop benchmarking and future trends analysis; synthesize findings and create compelling communication 

• Rapidly develop and iterate MVP concepts, prototypes, and proofs-of-concept for validation.

• Assess solutions for desirability, feasibility, and viability, and guide product recommendation and development.

• Manage cross-functional workstreams, enabling collaboration between design, data science, engineering and consulting teams

• Build internal capabilities, capture learnings, and scale team best practices

Digital Product Management (Strong skills desirable):

• Lead end-to-end digital innovation project delivery: from discovery and ideation to product launch

• Translate insights and validated concepts into actionable product visions, epics, roadmaps, and user story backlogs.

• Prioritize features and enhancements based on user and business value, technical dependencies, and resource constraints.

• Manage and groom product backlogs, ensuring clarity and alignment with strategic goals.

• Collaborate closely with engineering, design, and data teams through agile processes—define acceptance criteria, manage sprints, and drive delivery.

Stakeholder Engagement & Communication:

• Act as a champion for user-centric and innovative thinking within the organization.
• Engage, influence, and align stakeholders at all levels, from senior executives to operational teams.
• Present findings, recommendations, and roadmaps clearly and persuasively in workshops and meetings. Generate powerful storytelling.

ABOUT YOU
Must-haves:

• Bachelor’s or Master’s degree in Business, Engineering, Design or related field (or equivalent experience).

• 6+ years of experience delivering innovation in consulting, tech, industries or startups

• Proficiency in Design Thinking methodologies, tools, and frameworks (e.g., interviews, synthesis, journey mapping, ideation, prototyping).

• Proficiency in planning and running qualitative and quantitative user research, and skilled in synthesizing insights and translating into product opportunities.

• Strong understanding of agile methodologies; experience writing epics, user stories, and managing digital product roadmaps.

• Knowledge and use of GenAI tools; previous experience in Gen AI cases is a plus

• Excellent facilitation, communication, and stakeholder management skills.

• Track record of managing interdisciplinary teams and diverse stakeholders

• Entrepreneurial mindset with strong analytical and execution skills

• Fluency in English

• Willingness to travel 

Nice to have:

• Fluency in Spanish