General Information

Job Title
Coordinator, EMEA Background Screening
Job ID
103199
Work Areas
Administrative, Talent & Human Resources
Employment Type
Permanent Full-Time
Location(s)
South Africa

Description & Requirements

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.




WHO YOU’LL WORK WITH

You’ll join our regional Talent Operations team supporting the EMEA region. You’ll collaborate closely with recruiting teams, local office HR, staffing, and external screening vendors to ensure our pre-employment and client-required screening processes are completed with accuracy, efficiency, and care. Your work will directly support Bain’s commitment to hiring exceptional talent and delivering outstanding service to our clients.




WHERE YOU’LL FIT WITHIN THE TEAM

As the Coordinator, EMEA Background Screening, you’ll play a critical role in safeguarding Bain’s hiring standards and client commitments. You’ll manage pre-employment and client-required background screening processes across the EMEA region, ensuring compliance with internal policies, local regulations, and client contractual requirements.

This is a detail-oriented, high-responsibility role where sound judgment, discretion, and proactive communication are essential.




WHAT YOU’LL DO

Manage pre-employment background screening across EMEA (60%)

  • Ensure all required checks are completed in line with Bain’s policies and local jurisdictional requirements

  • Monitor the status of pending checks, liaising with candidates and vendors to ensure timely processing

  • Communicate proactively with hiring offices and departments regarding status and any anticipated delays that may impact start dates

  • Review final screening reports and escalate results for additional review when needed

  • Demonstrate proficiency in internal systems used to launch, monitor, and track background checks

Support client-required screening processes (20%)

  • Coordinate with local offices on required opt-out processes

  • Initiate screening as required by client contracts or security badging processes

  • Monitor and follow up on pending checks with employees and vendors

  • Communicate status updates to staffing teams and flag potential delays

  • Submit required verification documentation to clients

Reporting, auditing, and compliance (10%)

  • Manage weekly reporting of pre-employment screening status

  • Audit new hire screenings to ensure compliance with Bain’s standards

Continuous improvement and collaboration (10%)

  • Collaborate on process enhancements and operational efficiencies

  • Share best practices across global and regional screening teams

  • Contribute to additional related projects as needed




ABOUT YOU

  • 2–4 years of HR experience; experience administering pre-employment background screening strongly preferred

  • Bachelor’s degree or equivalent combination of education, training, and experience

  • Demonstrated ability to handle highly confidential information with professionalism and sound judgment

  • Strong written and verbal communication skills

  • Excellent interpersonal and problem-solving abilities

  • Meticulous attention to detail

  • Highly organized self-starter with the ability to prioritize, meet deadlines, and manage multiple tasks in a fast-paced, customer-focused environment

  • Proficiency in Microsoft Windows, Outlook, Word, Excel, and PowerPoint