Bain & Company, Inc.

The Role

The Associate, Global Travel & Expense processes invoices and expenses, with a higher level of functional/technical knowledge. They play a more independent role in reviewing and entering expenses into the system accurately and in a timely manner. They also act as a point of contact between internal and external customers, addressing inquiries and providing timely responses. Associates ensure adherence to company policies while assisting employees with the application of Travel & Expense policies. 

Career Growth 
Bain & Company has a well-laid career framework for this position. At Bain & Company, no two-career paths are the same. We provide the structure to ensure success and the flexibility to accommodate your needs. We offer formal training to support you and informal challenges to stretch you. No matter what path you choose to follow, Bain & Company will offer you unrivalled career-development opportunities.

Key Tasks and Responsibilities

• Travel & Expense:
  1. Review employee expense reports for reasonableness and consistency with firm policy, ensuring timelines, completeness and accuracy.
  2. Good communication skills (written and verbal) and should be able to handle employee queries effectively.
  3. Collaborate with team members to address workflow volume challenges and provide suggestions for rebalancing.
  4. Identify and report unusual trends or nonstandard items requiring policy clarification or additional approvals.
  5. Perform recurring audit steps as required by department procedures and controls, providing excellent customer service.

• Personal Specification:
  • Experience in Travel and Expense or a related financial role within an organization
  • Proficiency in processing expenses and financial transactions
  • Familiarity with relevant accounting software and tools
  • Ability to apply accounting principles and practices to ensure accuracy and compliance.
  • Strong attention to detail, time management, and problem-solving skills
  • Excellent Communication skills
  • Customer service mentality
  • Flexible attitude and team approach “Can do!” mentality.
  • Able to work on own initiative remotely– and be proactive and work as part of a team.
     
• Qualifications and Experience:

 Essential

• Proficiency in English, both written and verbal
• Proficiency in excel.
• At least 2-4 years previous experience in T&E

Desired but not essential

• Experience with SAP and Service Now
• Process transition experience
• Experience in a Consulting firm or a Captive unit