General Information

Job Title
Assistant - BCN Academy
Job ID
98706
Areas of Work
Talent & Human Resources
Employment Type
Permanent Full-Time
Location(s)
New Delhi

Description & Requirements

About us

Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services.


Who you will work with

/BCN Academy is a dedicated center of excellence to conceptualize, design and deliver best in class learning & development initiatives in and for entire BCN, working in close collaboration with internal stakeholders and external partners. We are looking for individuals who are passionate about making learning better and feel excited to be part of a ‘start-up’ journey with an opportunity to make a huge impact
/The Learning & Development (L&D) team is looking for a highly organized and detail-focused Assistant to support the smooth delivery of our learning programs. This role is hands-on and execution-driven, with a focus on logistics, scheduling, vendor management. It’s a great entry point for someone who wants to build experience in L&D while honing operations and coordination skills. We are looking for candidates who can join us soon.


About you

/Bachelor’s degree (any stream)
/1-2 years of working experience in L&D space
/Ability to own end-to-end logistics of events, excellent planning, organizational skills 
/Proficient in Excel, Power point, with the ability to manage MIS, analysis, dashboards, and reporting
/Strong attention to detail and multi-tasking ability
/Excellent written and verbal communication skills 
/Ability to liaise effectively with multiple stakeholders, good interpersonal skills
/Demonstrate openness and flexibility while executing training initiatives and projects
/Willingness to travel / be onsite to support in-person trainings as required
/Understanding and basic usage of Open AI/ChatGPT


What you’ll do 

Program Coordination & Logistics

/Support end-to-end travel & logistics, coordinate with participants and facilitators, for trainings and other events organized by BCN Academy
/Support setup and delivery of virtual and in per sessions, including pre-session checks and technical troubleshooting
/Track enrollments, attendance, and completions to ensure smooth program flow

 

Learner & Facilitator Support

/Act as the first point of contact for program participants, answering questions, sharing pre-reads, reminders, and follow-ups
/Assist facilitators and trainers with materials, set-up, and last-minute needs
/Collect and organize feedback from participants post-program

 

Operations & Administration

/Provide onsite training management support, as required
/Maintain and update program trackers and calendars
/Support internal process development and other priorities for BCN Academy
/Keep L&D records and reports organized (attendance, feedback summaries, invoices)

 

What makes us a great place to work

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents..



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